Introduction
At Scrub Free® Bathroom Cleaner, Oven Cleaner, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website scrubfree.shop (the “Site”), purchase our products, or otherwise interact with us.
Please read this Policy carefully to understand our practices regarding your personal data. By visiting our Site, you agree that your personal information will be handled as described in this Policy. Your use of our Site, products and services, and any disputes over privacy, are subject to this Policy and the website Terms of Use.
What Information Do We Collect?
We collect both personal and non-personal information about you:
Personal Information
This refers to any information that can be used to identify you personally, either alone or in combination with other information. We collect your name, username, email address, phone number, social media handles, address, and payment information when you create an account, make purchases, subscribe to marketing communications, participate in surveys, contests or promotions, or use certain interactive features of our Site.
Non-Personal Information
This refers to information that does not directly identify you. We collect your IP address, browser type, operating system, referral URLs, device information (type of device, screen size), and browsing history on our Site. We also collect aggregated, anonymous data that does not identify you personally.
How Do We Use Your Information?
We use your personal and non-personal information in the following ways:
- Provide and deliver products, services, offers and promotions you request.
- Create and manage your online account.
- Notify you about changes to our Site, products, services, offers and policies.
- Enable you to participate in contests, surveys, forums, and interactive features.
- Communicate with you about your orders and requests.
- Process and fulfill orders, accept payments, and provide related customer service.
- Administer loyalty and rewards programs.
- Provide you with marketing communications that may be of interest, including ads on social media. You can opt out anytime.
- Personalize your experience on our Site for return visits.
- Improve our Site and product offerings.
- Detect and prevent fraud, abuse and unauthorized access.
- Conduct internal analytics, troubleshooting and research.
- Comply with legal obligations and legal process.
- Protect and enforce our rights and interests, including IP.
- As otherwise described at the time of collection or with your consent.
When Do We Disclose Your Information?
We disclose your personal information only in the following circumstances:
- With our service providers. We share your information with service providers we hire to perform services on our behalf, based on our instructions. These include payment processors, sales & marketing services, website hosting, IT support, analytics, research and survey firms.
- Within our family of companies. We may share your information among our subsidiaries and corporate affiliates for business, operational and marketing purposes.
- With business partners. We may share non-personal information with business partners to provide joint content and services. We do not share any personal information with unaffiliated third parties for their marketing purposes.
- With your consent or at your request. We may share your information other instances with your consent or at your request.
- For legal reasons. We may provide information to third parties when compelled by government authorities, required by law or legal process, to detect fraud, or to protect our rights and interests.
- Business transfer. If we undergo a merger, acquisition, bankruptcy or other transaction involving the transfer of our assets, customer information may be transferred as part of the transaction.
We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent.
Third Party Sites and Social Media
Our Site may contain links to other websites. This Policy only applies to our Site. Linked websites have their own terms and privacy policies that you should review. We are not responsible for the privacy practices or content of third party sites.
Our Site allows you to engage with us on various social media platforms. Those platforms have their own privacy notices which describe how they use your information. Posting personal information on social media accounts may allow others to view and use that information, over which we have no control. We encourage you to review the privacy settings and notices of the social media accounts you use.
Data Security
We employ reasonable security measures to protect your personal information against unauthorized access, disclosure, alteration or destruction. This includes SSL encryption of sensitive information transmitted through our Site. However, no data transmission over the Internet or data storage is completely secure. We cannot guarantee the security of your information transmitted to or through our Site. Any transmission is at your own risk.
Children’s Privacy
Our Site and services are meant for adults. We do not knowingly collect personal data from children under age 13 without parental consent. If you are a parent or guardian and believe your child has provided us with personal data without your consent, please contact us. If we discover that a child under 13 has provided us with personal data, we will promptly delete it.
Your Data Rights and Choices
You have certain rights and choices regarding how we handle your information. These include:
- Obtaining a copy of personal data we have about you.
- Having us correct any inaccurate or incomplete data about you.
- Withdrawing consent and opting out of marketing communications.
- Having us delete personal data we have about you.
- Restricting how we use your personal data.
- Receiving your data in a machine-readable format so you can transfer it to another provider.
To make a request under the above rights, please contact us specifying your request and providing information to verify your identity. We will respond within the legally required period.
You can opt out of non-essential electronic communications from us, such as promotional emails and ads, at any time by using the unsubscribe link in the emails, updating your account settings, or contacting us with your request.
Retention of Personal Data
We retain personal data for as long as necessary to provide our products and services, conduct legitimate business operations, and comply with legal retention requirements. We may retain certain data even after you close your account if reasonably needed to comply with laws, prevent fraud, resolve disputes, analyze or troubleshoot programs, enforce our terms, or take other actions permitted by law.
If your personal data is no longer needed for purposes specified in this Policy, we will delete or anonymize it.
International Data Transfers
We are headquartered in the United States. When you provide personal data to us, your data may be transferred to and stored on servers located outside your country of residence, where data protection regulations may differ. We only transfer data internationally to service providers under appropriate safeguards to protect your privacy rights.
Changes to this Policy
We may occasionally update this Policy to reflect changes in our privacy practices. Any changes will be posted on this page with an updated effective date. If we make any material changes, we will provide notice through the Site or by other communication channels prior to the changes taking effect. Your continued use of our Site or services after any changes take effect constitutes your acceptance of the revised Policy.
How to Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at [email protected]
Last Updated: January 1, 2023