Introduction
At Scrub Free® Bathroom Cleaner, Oven Cleaner (“Scrub Free”, “we”, “us” or “our”) , we respect the privacy of our users (“user” or “you”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.
Please read this Privacy Policy carefully. By visiting our website or using our services you agree to be bound by this Privacy Policy. If you do not agree with the practices described, you may choose to not use our services.
What Information Do We Collect?
We collect both personal and non-personal information from you when you visit our website or use our services. Personal information is data that can be used to identify you, such as your name, address, email address, phone number, etc.
Non-personal information is data that cannot identify you specifically, such as browser information, general location information, pages visited, number of clicks, etc.
Information You Provide to Us
We may collect personal information from you in various ways on our website, including when you:
- Register for an account
- Place an order
- Sign up for our newsletter
- Participate in surveys, contests, or promotions
- Use interactive features such as chat bots
- Contact us with inquiries
The personal information we collect may include:
- Name
- Email address
- Phone number
- Address
- Payment information (credit card number, billing address etc.)
- Birth date
- Gender
- Username and password
We also collect other information you provide while interacting with our services, such as product reviews and photos.
Information We Collect Automatically
We may automatically collect certain non-personal data from you when you access our website or use our services, including:
- IP address
- Browser type and settings
- Device make and model
- Operating system
- Referral links/sources
- Pages visited
- Links clicked
- Products viewed or searched
- Location information
- Information collected through cookies, web beacons, local storage, and other tracking technologies: We may use various technologies to collect information when you interact with our website or emails, including cookies, web beacons, local storage, and unique device identifiers. This may include information about your browsing behavior, page interactions, etc.
Information Collected From Other Sources
We may obtain information about you from other third party sources to supplement information provided by you. This may include demographic data, publicly available records, social media platforms, and other third party data sources.
How Do We Use the Information Collected?
We may use your personal and non-personal information in the following ways:
- Provide and deliver products or services requested
- Respond to inquiries and customer service requests
- Administer your account
- Send promotional correspondence such as emails about new products, special offers, and other information we think may interest you
- Conduct research and analysis to improve our products and services
- Operate, evaluate, and improve our business operations and marketing strategies
- Develop new products and services
- Process and fulfill orders
- Bill you for products and services purchased
- Protect against and prevent fraud, unauthorized activity, claims and other liabilities
- Comply with and enforce applicable legal requirements, industry standards, and our policies
We also use non-personal information in the aggregate to analyze site usage patterns and understand how our services are utilized. No individual identities can be determined in these aggregate reports.
When Do We Disclose Your Information?
We will not disclose, share, sell, or rent your personal information to any third party unless you have consented to information sharing, or in these limited circumstances:
- To authorized third party service providers who help us operate, deliver, improve, customize, support, and market our website and services. This may include website hosting, data analysis, payment processing, order fulfillment, information technology services, email delivery services, auditing, etc. These third parties are prohibited from using your personal information for purposes other than providing services on our behalf or as required by law.
- When required by law, subpoena, court order, or other legal process
- If necessary, to protect the vital interests of any person
- To investigate violations or enforce our Terms of Service, this Privacy Policy, or other policies
We do not sell or rent your personal information to third parties for marketing or advertising. We may share non-personal information with third parties to help understand website usage patterns or demographic data, identify customer needs, and provide targeted promotional information that may be useful to you. This is done in the aggregate without any personal information.
If Scrub Free is merged, sold, or in the event of a transfer of some or all of our assets, we may disclose or transfer personal information to the successor organization. You will have the opportunity to opt out of any such transfer if the new entity’s planned processing of your information differs materially from that set forth in this Privacy Policy.
How Do We Protect Your Personal Information?
We aim to use reasonable measures to keep your personal information secure and prevent unauthorized access, use or disclosure. We encrypt payment information transmitted through our website. However, no transmission or storage system can be guaranteed to be completely secure. If you have reason to believe the security of your account has been compromised, please contact us immediately.
Your Privacy Choices
You have certain choices available regarding how we use your personal information:
- Opting out of communications – You may opt out of receiving promotional correspondence from us by using the unsubscribe link found in emails, updating your communications preferences in your account settings, or contacting us directly with your request.
- Cookies – You may disable cookies in your browser settings but doing so may affect your ability to access or use features of the website.
- Closing account – You may close your account by contacting us. If you close your account, we will no longer use your information or share it with third parties. However, some information may remain stored in backup copies for a certain period.
- Modifying information – You may modify or delete certain account information by logging into your account settings and updating your profile information or contacting us directly.
Third Party Websites
Our website may contain links to other third party sites that are outside our control. We are not responsible for the security or privacy of any information collected by other websites or sources. You should review the privacy policies of those sites to understand how they collect, use, and share your information.
Children’s Privacy
Our website is not designed for use by anyone under the age of 18. We do NOT intentionally gather personal data about visitors who are under the age of 18. If a child under 18 submits information through any part of our website, we will attempt to delete this information as soon as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time as we add new features, changes to our website design, or privacy law requires. Your continued use of our website or services after any changes indicates you accept the revised Privacy Policy. We recommend periodically reviewing this page for the latest information on our privacy practices.
How to Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at:
Scrub Free
123 Clean Lane
Sparkling City, CA 94105
[email protected]
We will respond to all requests within 30 days.